Job Title: Sales Associate
Location: 45 E State Street, Media, PA 19063
Employment Type: Part -Time 

Company Overview

SUNSHINE creates meaningful, high-quality jewelry designed to honor life’s most important moments. We offer an elevated client experience rooted in warmth, connection, and exceptional service. As we grow, we are seeking a long-term team member who values learning, improvement, and craftsmanship. The ideal candidate brings curiosity, professionalism, and a commitment to developing within a supportive team environment.

Position Summary

The Sales Associate plays a key role in delivering a welcoming and refined client experience. This position includes client advising, sales support, store presentation, and operational responsibilities. The ideal candidate enjoys meaningful client interactions, values a beautifully maintained environment, and is motivated by continuous learning and growth.

Weekly Schedule

The store operates on the following regular hours:

• Tuesday to Saturday: 9:00 AM – 6:00 PM

The store is typically closed on Sundays and Mondays. However, employees may be required to work during special events on these days as scheduled and confirmed in advance.

Key Responsibilities

Client Experience and Sales Excellence

• Create personalized, one-on-one client experiences that reflect SUNSHINE’s service standards.
• Understand each client’s needs, story, and style to provide thoughtful product recommendations.
• Build and maintain long-term client relationships through consistent follow-up and outreach.
• Support both in-store and online sales while contributing to team sales goals.
• Resolve client concerns with professionalism, empathy, and strong problem-solving skills.
• Package, fulfill, and manage Shopify orders to ensure a seamless customer experience.

Product Knowledge and Development

• Develop in-depth knowledge of all jewelry collections, materials, craftsmanship, and care.
• Stay informed on new arrivals, bestsellers, and brand values to guide clients with confidence.
• Participate in ongoing training to strengthen product expertise and sales skills.
• Inspect and clean jewelry and support basic repair intake procedures.

Store Presentation and Operational Excellence

• Maintain clean, organized, and visually compelling showcases and displays at all times.
• Restyle and organize product displays daily, ensuring accurate presentation and proper tagging.
• Assist with inventory counts, stock replenishment, and supply organization.
• Support scheduling, vendor communication, and general administrative tasks.
• Assist with planning and supporting in-store events that enhance client engagement.

Expectations

• Strong and consistent on-time attendance.
• Completion of assigned tasks and projects by their deadlines.
• Proactive approach to improving internal processes and overall efficiency.
• Commitment to expanding product knowledge and maintaining high service standards.
• Ability to remain present, focused, and professional in all client interactions.

Benefits

Employees who convert to full-time status will be eligible for the following benefits:

• Five vacation days per year, plus all major holidays off
• Five sick or personal days per year, with additional days accrued annually

Trial Period

All new hires will begin with a 90-day trial period. If the position is a good fit, there is the potential to convert to full-time status with benefits.

Brand Manifesto: 

At SUNSHINE, it’s important to us that you understand who we are and where we’re headed. We’re looking for team members who not only share our passion for exceptional service but also align with our values. Please take a moment to review our brand manifesto below and see if it resonates with you. Having the right mindset is key to thriving in our team:

SUNSHINE State of Mind

What does it mean to embody a SUNSHINE state of mind?

• We bring joy and happiness into the world — We believe in creating positive, uplifting experiences for everyone we meet.

• We shine bright — We show up every day as the best version of ourselves, ready to face challenges with confidence and enthusiasm.

• We are confident — We take pride in what we do and how we do it.

• We greet with a smile — A single smile can change someone's day, and we aim to spread that positivity.

• We are problem solvers — We listen carefully and offer thoughtful solutions, not just selling what clients want, but ensuring they get what they need.

• We are generous — We willingly give and receive graciously, fostering an environment of kindness and respect.

• We are present — Every client is made to feel like the most important person in the world, and we are fully engaged in every interaction.

• We provide world-class service — Excellence in service is our standard, and we treat every encounter as an opportunity to make a lasting impact.

• We value quality — We only offer products that we believe in, items we would be proud to own ourselves.

• We work in harmony — Our environment is one of opulence and balance, creating a peaceful, luxurious experience for both clients and staff.

This is how we live, how we work, and how we serve our community each and every day.

How to Apply:

If you are passionate about jewelry and excited to join a growing team, we’d love to hear from you! Please submit the attached application, your resume and a brief cover letter to sales@sunshinejewelryinc.com.